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Saturday, 21-Nov-2009
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  Star Share Trade (On Line Trading in Shares)

FAQ

Introduction


1. Who can avail this product?
A-
All customers of Bank of India (BOI) having savings, current OD account in BOI CBS branches and DP A/c with NSDL/CDSL can avail this product.


2. Is BOI them self a broker?
A-
No. BOI has tied up with one of India’s leading stockbroker “Asit C Mehta Investment Interrmediates Ltd” (ACMIIL).


3. What other formalities do I need to fulfill for availing this product?
A-
You need to fill client account opening form (known as “Registration Kit”) available at all CBS Branches of BOI and execute Agreement cum Power of Attorney cum Indemnity (POA) in favour of BOI.


4. Where do I submit the Registration Kit after completion?
A-
You will submit the Registration Kit and duly signed agreement & POA along with proofs as required to your BOI CBS branch or hand it over to ACMIIL representatives.

5. What will happen to the “Registration kit” after my submission?
A-
Your BOI branch officers will attest your bank and DP account number in Registration Kit and send it to their l the same to ACMIIL

6.Will I get any other information related to transacting from ACMIIL?
A-
Along with account opening intimation you will be given a “welcome kit” which will explain how to activate your account, how to place order, Do’s and Don’ts etc.

7.Is there any charge for opening online trading account?
A-
Yes, there is one time account opening registration charge of Rs 300/-You can pay through DD / cheque in favour of “ACMIIL A/c Investmentz.com ”payable at Mumbai. POA stamp duty charges will be Rs. 400 in cash.


Pre Trades

8. Do I need to submit any document & proof for online trading account opening?
A-
Yes. You have to submit xerox copy of your photo identity and address proof, your PAN card for account opening. Please check those requirements in the Registration Kit (backside of front cover page).


9.How many days will require to open my Online trading account.?
A-
It will take about five working days to activate the online trading account.


10. How do I get my trade account opening details?
A-
you will be getting User Id & Password through email followed by a welcome kit through courier.


11.In which exchange can I transact?
A-
You can transact both in BSE as well as NSE cash segment depending on your choice.


12.Can I trade both in cash as well as derivatives?
A-
As of now, you will be allowed to transact only in cash segment.


Depository


13.Can I have my DP account with any DP participant?
A-
No. You should have your DP account only with BOI in NSDL / CDSL depository


14.What will be the demat charges for online trading?
A-
As your existing demat account with BOI will continue, whatever demat charges you are paying to BOI will remain same.


15.Can I link 3 or 4 demat account with a single online trading account?
A-
No. You can transfer share from any other demat account to the linked demat account.


16.Can I transfer shares to another DP holder once I have placed Sell order?
A-
You can transfer balance in excess of the blocked quantity. In case you have surplus in your account after considering the block, you can transfer to any other DP holder. For e.g. your original balance was 1000 quantity in scrip A and you have placed an order for 200 in that scrip, then you will be allowed to transfer 800.


Trade

17.How do I place order?
A-
You can place order through Internet. You can access BOI site and from there click on ‘Trade Now’ button and place order. Alternatively you can go to the website of ACMIIL that is “Investmentz.com” and place orders. You can also use “ CALL TO TRADE FACILITY “


18.Can I trade from Investmentz.com website?
A-
Yes. You can trade from both the BOI or Investmentz.com website.


19.Can I do same day square off?
A-
Yes.


20.Can I link my different bank account for trading purpose?
A-
No. Your bank account should be with any BOI CBS branches.


21.Can I pay at the end of the day after purchasing the share?
A-
No. Fund should be there in your account before placing an order.


22.Can I get the real time quote or it will be 10/15 minutes delayed?
A-
You can get real time quote


23.How much margin I have to deposit with ACMIIL?
A-
You need not give any margin to ACMIIL. In fact you can transact with NIL margin with the ACMIIL


24 .What would be the cut off time?
Ans:-
The cut off timing will be 2:30 P.M onwards or as determined by ACMIIL. In case of any change in market closure timing, this process timing will be suitably adjusted and informed to you through our online trading system.


25) How many times exposure I will get for intra-day trading?
Ans:-
You can trade on leverage based as per var margin.


26) How do I get var margin details?
Var margin file is available on our website, www.investmetnz.co.in after login to to your trading account. To get the details, select InvestmentÞLimits.


27) Can I use my fund blocked for intra-day facility after 3.30 p.m?
Ans:-
Yes, if orders are not executed you can use your released funds after 7:30 P.M. If you cancel your pending orders before market closed, you can use your funds after market closed.


28) If I place an intra-day order, can I convert as delivery order after sometime?
Ans:
Yes, you can convert the trading order in your delivery if you are having sufficient cash


29) What is the purpose of giving POA to BOI.
A-
The purpose of giving POA to BOI will be for blocking of funds/shares from your bank / demat account for orders/trades placed by you. Additionally it will also assist BOI to make payin to ACMIIL for your funds/shares obligations towards market.


30) What will happen when I place sell order?
A-
When you place sell order ACMIIL will send a message electronically to block shares from your DP account. If you have sufficient quantity of shares in your DP account, then the order will be processed further and sent to the exchange.


31) When will the block be removed?
A-
Block can be removed on following cases
1. Cancellation of unexecuted orders
2. Modification to the lower side of unexecuted order
3. Non execution of orders during the day

In instance of 1 and 2, the block will be released immediately on your request. In case of instance 3, the same will happen before opening of next working day.


Technology

32) How secured is your site ?
A-It
has a 128 bit encryption website. Unless and until you do not share your Id and password, it is well secured.


33) How fast the order will execute?
A-
The order will execute like any other online trading site.


34) What is the software charges for your services?
A-
The Browser based service is free. For Live eXchange there is charge of Rs 500/- pm. However, if you generate brokerage exceeding Rs 1500/- then the charge of Rs 500/- will be refunded.
To promote online trading for BOI customers, we could give Live Exchange facility free for one month (30 days) to a client.


Post Trades


35) When do I pay for my Purchase?
A-
When you place order, the order value will be blocked. Once your order gets converted into a trade, you will be required to pay. At the end of day, blocks in your account will be removed and funds to the extent of your actual trade inclusive of brokerage and other charges will be debited to your account.


36) When will I get funds on my sale?
A-
You will get funds on T+2 day (T stands for day of trading) or the payout date as informed by exchanges (if it is different from T+2 day) by way of direct credit in your bank account.


37) Do I need to give/receive cheques for my purchase?
A-
You need not give/receive cheques. Based on your POA your account will be directly debited / credited.


38) When will I get shares on my purchase?
A-
You will get shares in your DP account with BOI on T+3 day if the same is received from the exchange on payout. In case of short deliveries, you will get the same on auction payout which will be approximately on T+6


39) Do I need to give Delivery Instruction Slip (DIS) against my sale?
A-
No. DIS is not required.


40) Where and how will I get my transaction details?
A-
Investmentz.com has a section known as “ Account Services”. In this section you will be able to view various reports like transaction detail, financial ledger in ACMIIL books, Stock ledger in ACMIIL books etc. Further you will be intimated online the order detail on placement of orders and trade details immediately on the same getting executed.


41) How do I get the Bills / contract note ?
A-
You can get all bills contract notes on Investmentz.com's website in account services section. Current day's bill cum contract will be available after 7.30 p.m.


42) Can I Buy shares today and sell those shares tomorrow?
Ans:-
Yes, you can do buy today sell tomorrow but at your own risk. Because there are chances of Auction close out.


43) Can I buy the shares on the next day against delivery sold today?
Ans:-
You can buy the shares for which you have sold the delivery on the same day but not on next day.


44) Can I do short sell selling ?
No, you can not do short selling as there is Validation of intraday buy position, Validation of previous yet-to-be-settled buy position, Validation with Demat account. On success, routed to exchange

45) Can I view my stocks & limits online?
No, you cannot view stocks & limits online. You may contact to Bank to avail this facility .


General

46) Can I get the research reports and recommendations?
A-
Yes. You can get fundamental research reports on Investmentz.com site and also on SMS


47) Whom do I contact in case of difficulty?
A-
There is a query section on Investmentz.com website, you can type your queries and our helpdesk people will help you in resolving them or eamil us on : helpdesk@acm.co.in

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